Tk771's Privacy Policy — Our commitment to protecting your information

When you register or use tk771, we collect certain information. This falls into two categories — data you provide directly and data collected automatically.

The information you provide includes your name, date of birth, email address, mobile number, residential address, and ID details (collected during KYC verification). Your mobile banking number or bank account details may also be collected at the time of payment.

Tk771 collects data in several ways — both directly from you and through automated technical means. Details are outlined below:

• Information Provided Directly: Information you provide when completing the registration form, going through the KYC verification process, or contacting support.
• Cookies & Tracking: Some information is automatically stored using cookies and local storage while you browse the website.
• Log Data: Your IP address, browser type, operating system, and time spent on the site are recorded in our logs.
• Payment Gateway: Transaction details are received from payment processors whenever a deposit or withdrawal is made.
• Third-Party Verification: Trusted third-party services may be used in certain cases to verify age or identity.

Tk771 uses your data only for legitimate and specific purposes. We never misuse your information. Below are the key reasons we use your data:

• For account creation and management.
• To process payments and facilitate financial transactions.
• For KYC verification and age confirmation.
• To prevent fraud and money laundering.
• To provide customer service and support.
• To send you relevant promotions and offers (subject to your consent).
• To improve the security and performance of the platform.
• To meet legal and regulatory obligations.

Tk771 does not sell your personal data to any third party. However, in limited circumstances, certain information may be shared with specific organizations — only where necessary to deliver our services:

• Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive limited data solely to process transactions.
• Identity Verification Services: Approved verification agencies in the KYC process will verify your identity information.
• Legal Authorities: Data may be disclosed in compliance with court orders or as required by government investigations.
• Technology Partners: Technology partners that support platform operations may receive limited data under strict confidentiality agreements.

Tk771 has strict data processing agreements in place with every party it shares data with. Those parties are not permitted to use the data for any other purpose.

Tk771 uses cookies on its website. Cookies are small text files stored in your browser that help the website remember your preferences and session.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Tk771 retains your data only for as long as necessary. All data is kept while your account remains active. After account closure, certain data is retained for specified periods:

• Financial transaction records: retained for 5 years after account closure (legal requirement).
• KYC documents: retained for 5 years after account closure.
• Gaming History: Retained for 2 years after account closure.
• Support Communications: 1 year after account closure.
• Log Data: Up to 90 days.

As a tk771 user, you have several important rights over your own data. We respect these rights and respond promptly to any request.

To exercise any of these rights, contact us via support chat or email. We will send an initial response within 48 hours of receiving your request and resolve it within 30 days.

Tk771 is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

Tk771 uses industry-leading security technology to protect your data. Our security infrastructure is continuously updated and undergoes regular external security audits.

• 256-Bit SSL Encryption: All data transmitted through the website and app is encrypted.
• Two-Factor Authentication (2FA): An extra layer of security can be added to your account login.
• Firewall & DDoS Protection: Advanced server-level security measures in place.
• Regular Security Audits: Regular system audits conducted by independent third-party experts.
• Access Control: Only authorized personnel have access to specific data.
• Data Backup: Regular encrypted backups stored securely off-site.

Tk771 may update this Privacy Policy as needed. For significant changes, users will be notified at least 7 days in advance via email or an on-platform notice.

• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.
• You can check the "Last Updated" date at the top of the page to stay informed of any changes.
• Previous versions are available on request through our support team.

If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch. Our dedicated Privacy Team is always ready to help.

Standard requests will be responded to within 48 hours, and urgent matters will be handled promptly. Identity verification may be required for data deletion or portability requests.